Manage services is allude to the outsourcing of routine operations of an organization, which includes not only the technology associated operation but also the other managed services that can be offered for marketing and even more fundamental operations such as power and transport. MSPs deliver well-defined services to their customers and comprise a range of products and solutions depending on their own value proposition and scope. Various telecom businesses are moving towards managed services with a focus on their core business segments and operations, to produce maximum income along with new income streams, and thus, growing customer satisfaction.

The global Enhanced operational efficiency, agility, and reliability in the business process is fuelling the demand for Telecom Managed Services market worth USD 56,111.43 million by 2029, growing at a CAGR of 13.9%

Telecom managed services enable in upgrading operations along with cutting authoritative expenses. The growth in complications of dealing with services for data security, information assurance, set up of communication structures such as LAN/WAN, and getting portable services has provoked the growth of telecom managed services over the past few years. Moreover, the key patterns that are encouraging this industry include workforce decentralization, backed by the globalization of industries, advancing utilization in profitability applications, high penetration of mobile devices, and cloud-based enterprise mobility services.

Cost reduction in handling enterprise infrastructure

The business processes are developing swiftly at a higher growth, owing to which, organizations are steadily depending on managed services providers. The organizations are facing a lot of problems in terms of business transformation, cost implementation, revenue, as well as growing competition in the telecommunication sector, which makes them rely on CSPs and MNOs. The managed service provider upholds all the network infrastructure at a low price. Moreover, it also enables businesses to move expenses from CAPEX to OPEX with better flexibility. Expense reduction is amongst the key factor compelling businesses for implementing telecom managed services.

The managed data center is anticipated to dominate the telecom managed services market during the forecast period

The demand for the managed data center is growing across various regions. The propagation of tablets and smartphones across organizations and the growing use of social media within the consumer segment has resulted in the generation of an enormous amount of data. SMEs, as well as large enterprises, are strongly implementing managed services for operating and managing their enterprise infrastructure that includes data center management, network implementation, security and mobility services, and more. On the other hand, compliance & security, along with a reduction in operational expenditure and downtime are other advantages through the implementation of managed services.

Asia-Pacific will lead the growth in this market

It is expected that North America will hold the largest market share in the global telecom managed services market, owing to the existence of major industry players within the region. However, Asia-Pacific (APAC) is projected to grow at a high growth rate during the forecast period. This is attributed since the region comprises both emergent and developed economies such as Japan, Australia, New Zealand, India, and Korea. India and China are rapidly advancing in terms of foreign direct investment and technology adoption. Moreover, the integration of developed technologies such as IoT, mobility, and Long Term Evolution (LTE) is widely adopted throughout the region.

Key Market Players

    •    Amdocs
    •    Tech Mahindra
    •    AT&T
    •    Cisco Systems, Inc.
    •    Ericsson AB
    •    GTT Communications
    •    Huawei Technologies
    •    IBM
    •    NTT Data Corporation
    •    Comarch S.A.
    •    Sprint.com
    •    Unisys
    •    Verizon Communications Inc.
    •    Others

Telecom Managed Services Market Scope

Key Segment Of The Telecom Managed Services Market

By Type (USD Million)            
    •    Managed Data Center Services
    •    Managed Network Services
    •    Managed Communication And Collaboration Services
    •    Managed Security Services
    •    Managed Mobility Services
    •    Others
By Managed Information Service (MIS) (USD Million)
    •    Business Process Management
    •    Managed Operational Support Systems/Business Support Systems
    •    Project & Portfolio Management
    •    Others
By Deployment Mode (USD Million)
    •    Cloud based 
    •    On-premises 
By Organization Size (USD Million)
    •    Large Enterprises
    •    Small and Medium-sized Enterprises (SMEs)
Regional Overview (USD Million)
    North America
      •    US
      •    Canada
    Europe
      •    Germany
      •    France
      •    UK
      •    Rest of Europe
    Asia Pacific
      •    China
      •    India
      •    Japan
      •    Rest of Asia Pacific
    South America
      •    Mexico
      •    Brazil
      •    Rest of South America
    Middle East and South Africa