Report Description:

The rapid extension of the technological landscape across the globe led to a constant invasion of novel technologies in the IT organizations. In the previous few years, the eagerness to digitize the organization workplace peaked amid a number of IT leaders. Conversely, in 2017, there is wide-range comprehension of digital workplace among various technological sectors. According to the 2017 survey, around 95% of organizations agree that a digital workplace is necessary to analyze data, engage and collaborate employees.

• The move towards the cloud will accelerate

Several industries started slightly with cloud computing usually for a testing purpose. In 2018, many business leaders realized the significance of cloud data storage and accordingly the adoption upsurges. The need for real-time data all over the organization will be a key reason for this trend.

• Enterprise Chatbot stands will progressively swap traditional app development

In upcoming years, more enterprises will improve both policy and implementation of AI-Powered Chatbot platform to organize, manage and train bots in the B2C, B2B, and B2E workflows.

• Analytics for Everything

Many enterprises will emphasis more on application analytics through multiple domains. Analytics tools will be used to recognize the digital workplace is constantly sustains adoption and end-user experience.

• Higher investments in Robotics Process Automation

RPA is one of the wide-range automation of industrial processes to automate heavy tasks, cut costs, improve employee productivity, and link applications. In 2017, a number of large industries shift towards RPS. This trend will remain in the coming years.

• Immersive Technologies

Immersive technologies are useful for increase business performance and employee communication.

Digital workplace Segmentation

The digital workplace market basically bifurcated into component type, verticals, size of enterprises, and geographical regions.

Based on the component type, the global digital workplace market can be categorized into software and services.

Based on the size of enterprises, this market can be classified as large enterprise, medium enterprise and small enterprise.

Based on vertical, this market is alienated into Banking, Financial Services & Insurance (BFSI), Information Technology & Telecommunication, healthcare sector, retail, media and entertainment, transportation, energy and utility, and others. In between this, the Information Technology & Telecommunication segment is proposed to the digital workplace market over the forecast period. Likewise, there has been increased adoption of digital workplace services in BFSI sector. Also, the healthcare sector is anticipated to raise at the highest CAGR into coming years. This is credited to rising importance on patient gratification and emphasis towards supporting and engaging frontline staff in healthcare industries.

Based on regions, this market can be categorized into Latin America, North America, Eastern Europe, Western Europe, and the Asia Pacific excluding Africa, Japan, and the Middle East. Among these, Western Europe and North America are the regions which accounted for the largest share in terms of share in 2016 owing to the implementation of innovative technologies and developed economy among the various enterprises. Likewise, Asia Pacific region excluding Japan has maximum potential owing to the digitalization in a number of countries and major enterprises ready to open their offices in the region into coming years. Additionally, MEA and Latin America are the regions which would raise positive growth over the forecast period.

Market Restraint Factors

The digital workplace service providers facing several challenges including governance & obedience and understanding consumer requirements. Dealing cultural change in enterprises is one of the major hurdles for the implementation of digital workplace solutions.

Digital workplace major players

The key players operating in the global market have adopted collaborations, new product launch, and partnerships to improve their existence across the globe. The leading vendors in the market are continuously upgrading and innovating their top products to grow their market revenue. The fresh competitors in the digital workplace market are concentrating to coordinate with technology providers to invent their product and increase end-user reachability.