Adroit Market Research - Industry Insights

‘Digital Workplace’ is a broad term described as a virtual work environment that makes employees more efficient and productive. With digital workplaces employees are able to share their knowledge easily, and obtain information and help from their colleagues with better understanding. Collaboration and Integration are the fundamental principles of the digital workplace solutions. Data from all deployed software systems such as CRM, ERP etc. is organized on a central platform. This service not only makes applications and information available but also stimulates cross-location knowledge exchange and collaboration. This paper highlights the most important benefits of digital workplaces.<

‘Digital Workplace’ is a broad term described as a virtual work environment that makes employees more efficient and productive. With digital workplaces employees are able to share their knowledge easily, and obtain information and help from their colleagues with better understanding. Collaboration and Integration are the fundamental principles of the digital workplace solutions. Data from all deployed software systems such as CRM, ERP etc. is organized on a central platform. This service not only makes applications and information available but also stimulates cross-location knowledge exchange and collaboration. This paper highlights the most important benefits of digital workplaces.

The free flow of data in the digital workplace has positive impacts on the innovative energy and flexibility of modern industries. In addition, it simplifies employee involvement and satisfaction by offering accurate information to the right people at the exact time. Many companies are now able to attain formation of digitally incorporated “on-demand” teams. These teams can serve better technical knowledge.

The huge expansion of advanced technologies across the globe allow to a continuous invasion of modern technologies in the IT organizations. In the past years, the willingness to digitizing the organizational workplace peaked among the several IT leaders. On the other hand, in 2017, there was a huge comprehension of the digital workplace in between a number of technological segments. As per a 2017 survey, near about 95% of industries agreed that a digital workplace is essential to examine information, collaborate and engage employees.

Benefits of Digital Workplace

• Productivity: With digital workplace solutions, employees can use a number of channels to obtain information and demanded services, and departments like HR, Procurement, and IT can be able to manage services and requests at the same place.
• Agility: The future of digital workplace service delivery is one where organizations make full use of intelligent systems to achieve better levels of productivity, agility, and efficiency.
• Engagement: The current workforce expects the newest tools which move with them through devices and they want to be allowed to work depend on their abilities.

Digital Workplace: Trends

• Growing Consumption of IT: Nowadays, many people wish to use similar type of tools at workforce as they do in their daily lives and expects no less at work.
• Intelligent experiences: Enabling and embedding cognitive capabilities will develop consumer-centric experiences in the digital workplace.
• The speed of digital revolution: Several industries must incessantly find tracks to make employees more enable and productive quicker time-to-market of services and products.
• Work is not a location, it is an activity: By adopting digital workplace solution, businesses are able to keep employees engaged wherever, whenever, and however they wish to work.

Why implement a Digital Workplace Strategy?

If the risks of indecision are not motivating enough, the benefits of implementing a digital workplace make a convincing business case. Consider the following advantages:

• Employee productivity: Organizations along with durable online social networks are 7% more productive.
• Talent attraction: Near around 64% of employees will select for a lesser paying job is they can work away from the office.
• Employee Satisfaction: Organizations with installed social medial tools inside found an average 20% upsurge in employee satisfaction.
• Employee retention: If employee engagement improves, there is an equivalent increase in employee retention by around 87%.
• Communication tools: IT workers prefer novel communication tools, especially instant messaging such as e-mail or team workplaces.

Given these benefits, a number of organizations are promising on IT budget on supportive digital workplace solutions which promise to offer measurable outcomes. This trend is set to hasten as employees progressively choose to produce productive business relationships above the natural work groups in an attempt to increase knowledge sharing over the organization. To support such incomes, you must be delivered employees with the tools they need to communicate, collaborate, and connect with each other. You need to organize your technology groups and reserves to evade the traps of disparate ownership and implementations. You should implement strong roadmaps to confirm your digital workplace providers’ measurable business significance.

Future of a Digital Workplace

The digital workplace will remain to develop, with or without input from the organization. Thanks to the augmented growth of BYOD (Bring Your Own Device) and mobile, the technology and tools employees need to do their work will change. Present technologies will be replaced for innovative technologies, and these innovative technologies will be implemented internally.

The leading organizations will develop their digital workplaces quicker and with direction and purpose, based on the requirements of their working staff.

Market Overview of Digital Workplace

The next trend of growth in the business collaboration will be derived from the digital workplace and the revolutions which will benefit teams worldwide to share, create, and save assignments by merging content, applications, live sources, web and the video in an immersive touch collaborative canvas and mainly, performing them in an intelligent mode.

The AR, AI, VR technologies can be extremely useful for business collaboration. For example, leading organization Cisco’s newest collaboration tools Webex Assistant, an AI tool for better communication management. Users can give voice inputs to call one to other, to find employees in the directory, and control measurements level.

Similarly, Polycom EagleEye Director II, which is a smart HD video-conferencing camera that zooms and frames in on active speakers to enable a more normal conversation in between the participants, so that meeting employees no longer needed.

Also, as the growing demand for vendor-agnostic infrastructure is expected to develop for future scalability requirements, software-based business collaboration solutions will gradually eat into the part of their hardware-based equivalents.

Keywords: digital workplace, digital workplace solutions, digital workplace strategy, digital workplace trends