The content service platform is SaaS-based software that enables users to generate, collaborate and share audio and video content management system. It is a modern methodology that focuses less on centrally preserving the records, but rather on the strategy of how an organization should cope with the increasing demands for information, big data, and documentation. Need for delivering enhanced customer experience, rising automation and agility, and increasing cost savings and return on investment are some of the major growth factors driving the growth of the market.
The market for global content services platforms, which was estimated to be worth $45.08 billion in 2021, is anticipated to grow to $ 202.52 billion by 2031, at a CAGR of 16.4%.
.jpg "The Global Content Services Platforms Market 2021-2031 (USD Billion)")
This industry is expected to be dominated by many developments over the next eight years. The growing acceptance of social, mobile, analytics and cloud technology and the explosion of digital content across companies are also augmenting growth of the market. Increasing demand to provide better customer experience and surging usage of SMAC technologies is driving the growth of this market.
Platforms for content services are a mix of content-related services, servers, microservices and frameworks that facilitate the use of enterprise knowledge on a regular basis. Rising awareness about data privacy and security is restraining the growth of this market. However, CSP is gaining recognition as a replacement to enterprise content management (ECM) software and major corporations are concentrating on adopting it. Many developing countries, including Europe and the US, are already requiring staff to operate remotely over an unspecified time period at non-essential firms which is driving the growth of the market.
Content Services Platforms Market Scope
| Metrics | Details |
| Base Year | 2023 |
| Historic Data | 2018-2022 |
| Forecast Period | 2024-2031 |
| Study Period | 2018-2031 |
| Forecast Unit | Value (USD) |
| Revenue forecast in 2031 | $ 202.52 billion |
| Growth Rate | CAGR of 16.4 % during 2021-2031 |
| Segment Covered | By Component, Organization Size, Business Function, Vertical, Regions |
| Regions Covered | North America, Europe, Asia Pacific, South America, Middle East and Africa |
| Key Players Profiled | Microsoft (U.S.), IBM (U.S.), Open Text Corporation. (Canada), Hyland Software, Inc. (U.S.), Box (U.S.), Laserfiche (U.S.), Adobe (U.S.), Oracle (U.S.), M-Files (U.S.), Newgen Software Technologies Limited. (India), Fabasoft (Austria), Micro Focus (U.K.), DocuWare GmbH (Germany), Objective AU (Australia), GRM Information Management (U.S.), SERgroup Holding International GmbH (Germany), KYOCERA Corporation (Japan), iManage (US), intalio (France), Epicor Software Corporation (U.S.) among many others. |
Key Segments of the Global Content Services Platforms Market
Component Overview, (USD Billion)
- Solutions
- Document and Records Management
- Workflow Management
- Data Capture
- Case Management
- Information Security and Governance
- Content Reporting and Analytics
- Others
- Services
- Consulting
- Integration and Deployment
- Support and Maintenance
Deployment Overview, (USD Billion)
- On-Premises
- Cloud
Organization Size Overview, (USD Billion)
- Large Enterprises
- Small & Medium Enterprises
Vertical Overview, (USD Billion)
- BFSI
- Government and Public Sector
- Healthcare and Life Sciences
- Energy and Utilities
- IT and Telecom
- Education
- Manufacturing
- Legal
- Others
Regional Overview, (USD Billion)
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- Rest of Asia-Pacific
- Middle East and Africa
- UAE
- South Africa
- Rest of Middle East and Africa
- South America
- Brazil
- Rest of South America
Frequently Asked Questions (FAQ) :
The Global content services platforms Market is Segmented on the basis of By Component, Organization Size, Business Function, Vertical, Regions
North America dominated the market for content services platforms market and accounted for the largest revenue share.
The major contenders in the global market are content services platforms market include Box Inc., OpenText Corporation, Oracle Corporation, Everteam, Hewlett-Packard Enterprise Company, IBM Corporation, Adobe Systems Inc., Laserfiche, Hyland Software Inc., and Microsoft Corporation.
Content service platforms are a set of services and resources, implemented either through an interconnected product package or as an independent app that connect shared APIs and libraries, leverage different forms of content, and represent multiple constituencies and diverse use cases throughout organizations. The collection of services typically involves document management, search, indexing, capture, version control, workflow, categorization, records management, content analytics, and more. The content services platforms market is expected to evolve fast, as businesses begin to look for solutions that help speed up processes and minimize costs.
Leveraging content services platforms brings with it the necessary flexibility and scalability that is essential for driving business growth. With physical interaction no longer being an effective means of communication due to social distancing initiatives related to the COVID-19 pandemic, businesses and organizations throughout the world have made a rapid move to Content Services Platforms in an attempt to maintain efficiency.