At a compound annual growth rate of 32.2%, the size of the worldwide AIOps market is projected to reach US$ 19,933.5 million in 2028.
AIOps is a cognitive platform that leverages advanced technologies such as AI/ML and predictive analytics to improve IT operations management. Growing adoption of digitalization has created several challenges including increased complexity, limited visibility, and accountability, analyzing data and business metrics. Therefore, enterprises are investing heavily in automation. North America has the largest share in AIOps application performance monitoring due to the significant adoption of digital operations and advanced technologies, that are generating a huge number of datasets.
The global AIOps market size is expected to reach USD 23.7 billion by 2025. This can be attributed to the increasing investments in digital transformation and the growing adoption of cloud and hybrid infrastructure. Meanwhile, it is essential to have skilled employees or users in the operations team to improve process efficiency. It has been observed that these teams lack people capable of understanding AIOps outcomes and take necessary actions quickly. therefore, the limited availability of skilled users will hamper the growth of the AIOps market.
_1.png "Global AIOps Market 2018-2025 (USD Billion)")
AIOps is one of the solutions, enterprises are considering to overcome the challenges created by hybrid infrastructure especially for IT operations. This cognitive platform is powered by AI/ML that analyses machine data and provide critical insights in real-time, thereby improving operational efficiency in the hybrid infrastructure. It is expected that I coming years, due to surge in adoption of hybrid infrastructure especially among SMEs will boost the market for AIOps
AIOps Market Scope
| Metrics | Details |
| Base Year | 2020 |
| Historic Data | 2018-2019 |
| Forecast Period | 2021-2028 |
| Study Period | 2018-2028 |
| Forecast Unit | Value (USD) |
| Revenue forecast in 2028 | US$ 19,933.5 million |
| Growth Rate | CAGR of 32.2 % during 2021-2028 |
| Segment Covered | By Component, Deployment, Organization Size, Vertical, Regions |
| Regions Covered | North America, Europe, Asia Pacific, Middle East and Africa, South America |
| Key Players Profiled | BM (US), CA Technologies (US), Micro Focus (UK), VMware (US), Splunk (US), HCL (India), AppDynamics (US), MoogSoft (US), BMC Software (US), FixStream (US), and Correlsense (Israel) |
Key Segments of the AIOps Market
By Component, 2021-2028 (USD Million)
• Platforms
• Services
Deployment, 2021-2028 (USD Million)
• On-premises and
• Cloud
Organization Size, 021-2028 (USD Million)
• SMEs
• Large Enterprises
Vertical, 2021-2028 (USD Million)
• BFSI
• Telecom and IT
• Manufacturing
• Government
• and Others
Regional Overview, 2021-2028 (USD Million)
North America
• US
• Canada
Europe
• Germany
• France
• UK
• Rest of Europe
Asia Pacific
• China
• India
• Japan
• Rest of Asia Pacific
South America
• Mexico
• Brazil
• Rest of South America
Middle East and South Africa
Frequently Asked Questions (FAQ) :
The application of the aiops market Application Performance Management, Infrastructure Management, and Data Analytics
The market value of aiops market in 2025 was USD 23.7 billion.
The major contenders in the global market are AppDynamics, BigPanda, BMC Software, Devo, Dynatrace, Elastic, ExtraHop, FixStream, IBM Corporation, Logz.io, Loom Systems, Micro Focus, Moongsoft, Splunk and others.
Organizations have adopted a modern IT environment that includes cloud management, third party management, mobility as well as, technology integration such as SaaS. This dynamic environment is generating huge machine data and alerts from multiple sources including IoT devices, APIs, mobile applications, and digital or machine users. These datasets can be analyzed to gain critical insights and enhance several processes including performance monitoring. AIOPs are deployed in several industries including BFSI, manufacturing, healthcare, and e-commerce.
Companies such as Splunk, IBM, Dynatrace, BigPanda, and Moogsoft are investing heavily in their R&D infrastructure along with acquiring promising startups in the areas of artificial intelligence, machine learning, and others to provide AIOps solutions. In October 2019, BigPanda announced an expansion of its AIOps platform capabilities to enable IT Ops teams to rapidly investigate and resolve incidents and outages in cloud-native and hybrid cloud.
Application Segment
Based on application, the AIOps market is segmented into application performance monitoring, infrastructure management, and data analytics. Application performance monitoring (APM) plays a key role in IT service management, as it ensures the effective productivity of the organization.
-2018-2025-(USD-Billion)_2.png "Global AIOps Market by Application (Application Performance Management) 2018-2025 (USD Billion)")
End-user Segment
Based on end-user, the AIOps market is segmented into BFSI, IT & Telecom, Healthcare, Retail & E-commerce, and others. The other segment includes end-user including manufacturing, utility, and energy, education, government, and transportation. Increasing adoption of cloud and hybrid infrastructure by retails & e-commerce will significantly impact the growth of the AIOps market in this segment.
The Region is segment based on North America, Europe, APAC, Middle East & Africa (MEA) and South America. North America has the largest share in the AIOps market predominately due to the significant adoption of advanced technologies and the presence of several key AIOps solution providers. APAC is expected to the fasted growing region in the AIOPs market owing to the growing adoption of cloud solutions and hybrid infrastructure.
.png "Asia-Pacific AIOps Market by Region, 2018-2025 (USD Billion)")
The APAC market is expected to have the fastest growth with 36% CAGR over the forecast period. APAC is witnessing significant digital transformation, especially in Indian and other South-east Asian countries. Enterprises are more focused on automation to meet tailored demands from customers and intense competition in the market. SMEs are playing a key role in this digital transformation, as they are adopting digital solutions significantly to improve their offering and gain the competitive advantage of upgrade or repair of them have been done at a considerable pace in the last few years.