Home delivery trends boosted by the covid-19 pandemic are driving the global grocery delivery software market.
Covid-19 Impact & Market Status
Covid-19, a fatal that which gripped the entire world in 2020 and impacted almost all the industries across the globe, and its long-term influence are likely to impact the industry growth of the grocery market software over the forecast period. The covid-19 pandemic led to various changes in the market such as a shift in consumer preferences and demands, cut in expenditures, re-routing of supply chains, dynamics of market forces, and several government restrictions and covid protocols. However, the market for Grocery Delivery Software is rapidly growing in the post-covid-19 era.
The emergence of COVID-19 posed several threats for industries across all regions and it ended up causing huge losses. Hours, the post-covid-19 era is proposing many opportunities for the Grocery Delivery Software market. Companies are integrating with a retail management system/ retail POS software and e-commerce platforms (Flipkart, Gofers, Amazon, etc) & Payment Gateway (Google Pay, Paytm, Amazon Pay, Phone Pay, etc) to efficiently and effectively organize customer orders. However, a disorganized and inefficient delivery system and penetration in small towns are challenging factors for the upliftment of the Grocery Delivery Software market.
This report offers an exhaustive view of the global grocery delivery software market with detailed study of the current trends impacting market growth, market sizes, market growth estimates, strengths, weaknesses, and opportunities in the global grocery delivery software market focusing on the overall as well as the segment study.
Supremacy Of the North American Region in the Global Market
The North American region is anticipated to hold the highest stake in the global market of grocery delivery software. It is due to the introduction of advanced technology such as artificial intelligence (AI), machine learning, blockchain, and quick supply chain operations the demand for efficient Grocery Delivery Software is ramping up.
Grocery Delivery Software To Fuel The Online Grocery Industry
As technological advancement in the world of the Grocery Delivery Software at door takes its place, the growth of the food services industry market is imminent. The adoption of automation and enhanced techniques in the food industry is rapidly gaining popularity as both businesses and customers are becoming beneficiaries. 21st century, the world of social media and Gen Z has led to a remarkable development in the grocery delivery services market. Different websites and other online platforms are being used to order household stuff through smartphones and other gazettes. Subsequently, this connection between business and end-users has played a key role in the expansion of the global market of Grocery Delivery Software services.
The increasing need of levelling up to meet the customer demand and increase the e-commerce profitability is improving the reliance on grocery delivery software furthering the development of global grocery delivery software market.
Owing to benefits such as cost saving, convenience, time saving, improved transparency, seamless payment facility, customized features, third-party integration, the grocery delivery software is experiencing rapid adoption as opposed to manual models thus fostering remarkable progress in global grocery delivery software market.
The factors such as technological improvement, covid-19 led mobility restrictions, growing demand for ecommerce platforms, increasing awareness of online purchasing due to convenience and safety, increasing population shopping online, is driving the global grocery delivery software market.
The market size of the Global Grocery Delivery Software Market is valued at approximately USD 74.78 Billion and USD 80.77 Billion in the year 2020 and 2021 respectively. The market is anticipated to reach USD 131.80 Billion with a growing CAGR of 8.44% over the forecast period,2028.
A Grocery Delivery Software is a logistical tool that is designed to help consumers automatically in managing delivery activities. For example, scheduling pick-ups and drop-off, planning of routes, dispatching drivers, and tracking progress & delivery of the item.
A Grocery Delivery Software is developed to create a delivery offering with no requirement to deploy shoppers or drivers who serve a particular departmental store. Moreover, Grocery Delivery Software saves time as goods are directly delivered to the end-users without the presence of middlemen. Therefore, the time-saving factor has increased convenience and acted as a contributing factor. Furthermore, the introduction of automated Bot, Artificial Intelligence, etc is driving the market growth of grocery delivery software. A few widely use Grocery Delivery Software are Big Basket, JioMart, Gofers, Godrej, Nature’s Basket, ZopNow, Amazon Now App, Dunzo, Paytm Mall, Reliance Fresh Direct, DMart.
The socio-economic conditions like high disposable income occupied and increased adoption of smartphones, the emergence of outsourcing of non-core activities by companies, and market extension in prominent and core sectors such as retail and transport, and others have been huge contributors to the upliftment of global Grocery Delivery Software market. Tourism, immigration, food dynamics, effortless and instant access to in-home services regardless of geographical barriers, and most important technological evolution such as 4G or 5G internet availability have opened up new avenues for the grocery market.
Globalization is likely to pave the path for more joint ventures, foreign investments, global extension, and multifunctional companies to provide greater facilities in developed regions by facilitating grocery markets to offer their departmental stores to its consumers across the world. Furthermore, globalization is also making it effortless for at-door delivery of groceries to please the customers by providing access to all household kitchen stuff, thus adding to the profitability of the market.
However, there are a few constraints present in the market that are hampering the scalability of the grocery delivery software. As the technology hikes, the concern about data security rises such as Data vandalism, Hacking, Payment Errors, etc. Low-Profit Margins, expanded storage and high delivery costs, delay in delivery of goods and services, inferior operational visibility, complexed and vexatious delivery management procedures, inefficient route planning for delivery, complications in real-time tracking of orders, an increasing number of customer complaints (the result of poor customer experience) and many more are the restraining factors which holds the market back. Nevertheless, industries are adopting enhanced technologies to overcome such obstacles and satisfy its customer with the best shopping experiences anticipated to be growth opportunity to the global grocery delivery software market. Also, faster order fulfilment to customers, online shopping becoming the new normal post-pandemic, automation of last-mile delivery are some key factors anticipated to be growth opportunity to the global grocery delivery software market.
The major players in global grocery delivery software market are Unata, Snack dash, Pofi Technologies, Our Harvest, Mercatus, Mercato, Local Express, Instacart, GrocersApp Services, Grocer Key, Godod Eggs, LLCbrandsds, Fresh Direct, FATbit Technologies, Farmdrop Limited, Burpy, and AppEmporio Private Limited among others.
Latest Innovations in the Global Grocery Delivery Software Market: A Snapshot
- Owing to rapid growth in e-commerce, Grocery Delivery Software is coming up with new customer interfaces to ensure transparency such as Gamified Performance Monitoring, Electronic Proof of Deliveries, Flexible Cash on Delivery (COD) And Return Policies, Geocoding for Accuracy of Address, Real-Time End-To-End Order Tracking, Digital Signature, Customer Feedback Accuracy, Seamless Customer-Driver Communication.
- Adoption of Automated Bot to chat, 24*7 direct call services being provided to customers is opening new avenues for the global Grocery Delivery Software industry. Delivery of the item within 10-minutes after placing the order service is also in the process of being offered to the customers.
- Integration with online payment gateways such as Amazon pay, google pay, phone pay, Paytm, etc, is expanding the customer base of the grocery delivery software.
Grocery Delivery Software Market Scope
|Forecast Unit||Value (USD)|
|Revenue forecast in 2028||USD 131.80 Billion|
|Growth Rate||CAGR of 8.44 % during 2021-2028|
|Segment Covered||Type, Application, End-user, Regions|
|Regions Covered||North America, Europe, Asia Pacific, Middle East and Africa, South America|
|Key Players Profiled||Unata, Snack dash, Pofi Technologies, Our Harvest, Mercatus, Mercato, Local Express, Instacart, GrocersApp Services, Grocer Key, Godod Eggs, LLCbrandsds, Fresh Direct, FATbit Technologies, Farmdrop Limited, Burpy, and AppEmporio Private Limited among others.|
Key Segments of the Global Grocery Delivery Software Market
Type, Overview, 2018-2028 (USD Billion)
Application, Overview, 2018-2028 (USD Billion)
- Large Enterprises
- Small & Medium Enterprises
End-user, Overview, 2018-2028 (USD Billion)
Regional Overview, 2018-2028 (USD Billion)
- Rest of Europe
- Rest of Asia Pacific
- Rest of South America
Middle East and South Africa