Virtual assistant space is fast evolving from its niche status and soon attaining mainstream focus in recent years, strongly maneuvered by large scale multifunctional and multidimensional adoption across services. Virtual assistant technology is a novel rule based performance mediated by human machine interaction for thorough adoption and delegation of cognitive capabilities encompassing machine learning and natural language processing skills that enable high end interactive communication matrix across diverse end use applications such as healthcare delivery with maximum patient satisfaction, access and low investments.
The idea of patient specific care delivery is witnessing tremendous rage in recent years and the concept is also largely mediated via IoT integration, pervasive internet, multiple adoption of smart devices and dire need for improved healthcare delivery. Growing disease prevalence, skyrocketing healthcare expenditure and equally improving patient awareness are likely assumed to manifest favorable results and growth potential in global virtual assistant market in the coming years.
Interactive solutions such as smart speakers and chatbots that mainly focus on automated task delivery and healthcare services for quick access to uncompromised healthcare delivery and highly effective communication for real time data on patient welfare and prevailing conditions are collectively pushing high end growth in global virtual assistant market in the forthcoming years.
Retail, Travel and Media Remain Mark Steadfast Adoption of Virtual Assistants
Diverse adoption at multi-functional set-up comprising care delivery, speech recognition and text to speech conversion and end-use adoption drive massive adoption of virtual assistant in healthcare. Amongst all the fervor and large-scale adoption of virtual assistants across multifunctional domains, speech recognition services based virtual assistants is emerging as a novel area of expertise that is further allowing optimum administration amongst physician space, looking out for automation. However, despite promising growth outlook of virtual assistants in healthcare delivery and integration, the global virtual assistants market appears to be significantly deterred by pertaining challenges such as security shortfalls, high installation charges, limited knowledge and transcription discrepancy.
Further in virtual assistant space, AI powered technological innovations is the new game changer, Companies such as The Customer Engagement Company has made formal announcements citing its lead in intelligent virtual assistant space that banks upon AI integration to enable superlative man-machine interaction, thus further boosting customer engagement and response.
Verint Intelligent's virtual assistant platform houses an extensive library of customer self-service interactions with several use cases catering to a myriad industry, also incorporating wide range of ML tactics and semantic models for superlative knowledge management and experience management, promoting interactive feedback exchange across human and machine interactions. Additional developments promising big in virtual assistant space is DRUID's substantial commitment towards intelligent virtual assistants catering to the needs of enterprises specific to social media and voice apps. Advanced adoption rates across verticals such as automotive, retail, media ad hospitality and travel direct seamless integration of advanced virtual assistants mediated by AI and IoT. Developments as such are likely to reflect favorable growth in global virtual assistant market in the coming years.